📣 New Feature: The AI-Powered Best Time to Post tool is here! Try now!

Conversational Commerce

[ kon-ver-sey-shuh-nl kom-ers ]

Conversational commerce is a new way of interacting with customers that are becoming increasingly popular. It involves using chatbots or other artificial intelligence-based technologies to have a conversation with a customer to understand their needs better and provide them with the information or product they are looking for. This type of commerce has the potential to transform the way businesses interact with their customers and provide a more personal, human experience.

It is a new way of shopping that allows consumers to purchase products and services through chatbots and other conversational interfaces. This type of shopping is convenient and fast, and it is becoming increasingly popular as more businesses adopt conversational commerce technology.

Example

Here’s how you can use conversational commerce to shop for your favorite products. One example is a chatbot that helps customers order products from a company.

Stay Up-To-Date With Our Newsletter!

Receive a Monthly Issue of Our Newsletter With Product Updates, Social Media News, and More!

Stop Juggling, Start Prioritizing​​ ​

Try Social Champ to manage and organize everything in a single tab. From posting to scheduling, replying to customers, to tracking numbers - get all done through single tab.

Scroll to Top